Guest Center
Extended Warranty
Thank you for visiting our after-sales support page. We sincerely apologize for whatever inconvenience your purchase may have caused you, and hopefully, you will be able to resolve whatever problems you are experiencing.
Please kindly note that all of our Mountology products come with one and half years warranty. Alternatively, you can extend the warranty period up to 2 years by subscribing us or signing up on our website as one of our Mountology member. To verify your precise warranty period, please contact with our customer service team. If you are not satisfied with the product during this period, please contact us via the feedback form below and let us know how we can help you.
What’s more, if you are having trouble using one of our products, you can always refer to the product page to find FAQ or user manual section.
Email Customer Service
Order ID: Simply login to your Amazon account and search your order history.
Product Name: You can find it in your Amazon account’s order history or on the package/ manual of the product.
Any Suggestion: Briefly describe what you are not satisfied or any suggestions to us if you have.
support@mountology.net
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